Cuota Infotech

Ongoing support and maintenance

How We Do It

While launching a website or app is undoubtedly thrilling, the narrative doesn’t conclude there. Your digital asset is a dynamic entity that demands continual attention and nurturing. Our commitment extends beyond merely debuting your project—we prefer to embark on the journey with you, assisting in elevating your digital assets to new pinnacles and offering support even in the event of unexpected challenges. Consider it akin to purchasing a car—acquiring a high-end luxury vehicle necessitates regular servicing. Similarly, your investments in the digital realm, such as a website or app, are vital business assets that require ongoing maintenance for optimal performance. This entails staying current with patches and updates or optimizing for maximum conversions. In case of any setbacks, it’s reassuring to have a reliable ally who can promptly assist in getting things back on track. Opting for an ongoing partnership with us ensures that you stay abreast of the latest technological advancements, fostering a proactive approach to your digital presence.
ongoing support
product

Product As A Service

Our approach to client support is anything but one-size-fits-all. We customize a support arrangement that aligns with your distinct needs and budget. Within an ongoing support plan, we can provide a range of services, including:

1. Dedicated on-site developer on a part-time basis to complement your internal resources.
2. Business user support through phone, email, and/or in-person interactions.
3. Handling maintenance requests and the management of bugs and issues.
4. CMS (Content Management System) support and training.
5. Proactive maintenance activities to preemptively address potential issues.
6. Proactive continuous improvement activities to enhance system performance.
7. Monthly reporting to keep you informed about the status and performance.
8. Monthly activity recommendations to optimize and refine your digital assets.